Work Experience
A track record of building quality into software through automation, tooling, and engineering culture.
Worked across services, infrastructure, and delivery systems to improve local development, system testing, CI/CD reliability, and cross-team platform capabilities in a complex multi-service environment.
- Designed and implemented a containerized local development and system test platform using Docker and Tilt, enabling consistent multi-service environments for development and testing
- Built system-level testing capabilities in a fragmented architecture with inconsistent configurations and limited existing test coverage
- Refactored CI/CD pipelines, GitHub Actions, and Terraform to improve reliability, reduce failure modes, and streamline deployment processes
- Deployed and maintained a Kubernetes-hosted API tooling solution (Hoppscotch) to securely proxy requests across environments and support cross-team workflows
- Diagnosed and resolved systemic issues across services, infrastructure, and build pipelines in a complex and evolving codebase
Led test automation architecture and modernization efforts for a multi-tenant platform, improving maintainability, CI integration, and overall test reliability.
- Architected and implemented a Playwright-based test automation framework for a multi-tenant platform supporting both B2B and B2C interfaces
- Designed reusable page objects, fixtures, and data access patterns to support scalable, maintainable test development
- Integrated automated testing into CI pipelines using GitHub Actions, improving consistency and reducing manual validation effort
- Diagnosed and corrected systemic issues in an existing Cypress test suite, including test design, selector strategy, and environment configuration
Improved end-to-end test infrastructure, CI stability, and reporting across multiple services and environments, with a focus on reliability, debuggability, and developer adoption.
- Re-architected end-to-end test infrastructure and tooling to improve reliability, debuggability, and developer adoption across multiple services and environments
- Identified and resolved systemic CI instability, isolating sources of flakiness and reducing intermittent test failures impacting delivery pipelines
- Led migration from Cypress to Playwright, designing reusable fixtures and page object models that improved test maintainability and execution consistency
- Developed custom TestRail integrations and reporting pipelines to aggregate results, surface trends, and enable data-driven quality decisions
- Served as escalation point for complex test and CI issues, debugging failures across application code, test frameworks, and infrastructure layers
Led automation, tooling, and quality engineering improvements across multiple products by building modular frameworks, CI-integrated reporting, and reusable infrastructure.
- Designed and implemented a modular test automation framework covering frontend, backend, database, and performance testing across multiple products
- Built CI/CD-integrated test pipelines and reporting systems, publishing results to shared platforms and enabling visibility into quality metrics
- Developed reusable tooling and infrastructure to support cross-project test automation and data-driven quality analysis
- Reviewed and guided automation and feature code, improving test design, reliability, and maintainability across the codebase
- Collaborated with engineering teams to integrate testing into development workflows and improve overall system quality
Owned quality and automation for a GIS platform, supporting regular releases through broad UI/backend coverage, CI execution, visual regression testing, and deployment support.
- Owned quality and test automation for a multi-platform GIS application, supporting monthly releases across web and backend systems
- Built and maintained a Selenium-based BDD test suite (1,300+ tests) covering critical application workflows and data validation
- Designed and operated a Selenium Grid with Jenkins-based CI jobs executing across multiple environments, browsers, and operating systems
- Implemented visual regression testing to validate UI integrity and ensure availability of rendered geospatial data
- Developed CI/CD pipelines for the web client and managed production deployments and hotfix releases
Improved end-to-end test infrastructure, CI stability, and reporting across multiple services and environments, with a focus on reliability, debuggability, and developer adoption.
- Automated and maintained functional tests as part of a feature delivery team
- Responsible for code and architecture reviews and authoring/executing test plans across the stack, including a customer-facing account management portal and platform code distributed across a variety of cloud providers
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- Developed front and back end functional test frameworks using Geb, Spock, Groovy, and Gradle
- Created comprehensive Selenium page and module objects for a variety of front end applications and a database-connected framework for validating data processing and ETL
- Created and executed JMeter and Gatling performance tests
- Implemented tests and environment management tasks into Gradle and Jenkins
- Established performance test environments and used AWS CloudWatch and DataDog to pinpoint bottlenecks
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- Authored, executed, and reviewed WebDriver code leveraging cloud infrastructure and mobile platform coverage to target HTML5 and Flash media players and an Angular CMS
- Automated tests around the analytics, reporting, and ETL portions of the business
- Created and administered synthetic tests using Dynatrace APM
- Created a BDD test framework used across all products, a dynamic JavaScript test page which obsolesced a library of static test pages, and Ant and Gradle build scripts for dependency management and threaded execution of tests
- Implemented a visual tool for tracking relational and constraint data in the database and created a browsable archive of page-load waterfall charts produced by performance tests
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- Designed and executed functional and performance tests of SOAP and REST services
- Implemented and monitored test jobs in Jenkins
- Onboarded new testers, teaching processes and best practices
- Provided ongoing support for other testers
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- Responsible for functional and performance testing a variety of software components including a customized Linux distribution with proprietary packages and web applications written in .NET, Java, and PHP, backended by Oracle and postgresql
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- Hired into a newly created role to assist the Software Engineering team in supporting various groups within Operations including NOC, call center, provisioning, and sales
- Responsible for drafting and implementing new support processes which minimized the number of interrupts to the development team
- Tasked with standard QA processes to handle incoming bug reports as well as the development of workarounds where possible
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- Repaired and maintained 13,000 Linux routers and their uplinks on a 24/7 basis with pager rotation between a small team
- Managed and troubleshot Cisco 7200 at the core, including DS3 and T1 testing and configuration
- Responded to escalations from outside groups requiring thorough understanding of proprietary network design, diagnostic tools, sand processes
- Seamlessly administered hardware and software updates in a large production environment, ensuring low failure percentages and minimizing client downtime
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- Provided remote support, repaired, and maintained network distribution hardware in hotels and airports, including large scale ethernet and WiFi distribution
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- Diagnosed and resolved or escalated issues impacting customers' ability to connect to the internet
